Archive for July, 2011

how to resolve EV outlook add-in Error MSG: This version of the enterprise vault Outlook add-in is not compatible with the installed version of microsoft outlook

If u encounter with this error msg : ”

this version of the Enterprise Vault Outlook add-in is not compatible with the installed version of microsoft outlook.

contact your help Desk for details of how to resolve this issue.”

Do this folowing steps:

1)close outlook
2)open “regedit” (start->run->”regedit”->ok)

3) HKEY_CLASSES_ROOT\Outlook.Application

u should have 2 keys under:

if one of the keys not exist.
go to another computer that have no problem with EV outlook add in . and “Export” the missing key.
now, open it in your computer.


Can’t Enable Mailbox for EV When it’s full

01/07/2011 1 comment

Something else I noticed about the Enterprise vault.
When the e-mail box is full, you can not Enable it

Have to make room or to increase the e-mail box to do this

Please note that

Categories: Enterprise Vault, Symantec

Microsoft Office 2010 Service Pack 1

Hi all, Microsoft released 2 days ago The First Service Pack for Office 2010,

This Service Pack supposed to provide stability, speed and fix some security holes were discovered in previous version.

I had several Bugs that fixed after I Install This SP1

Also among the new features is the official support Chrome (Chrome). For Outlook, the service pack will provide system support of Office 365 that is based on a cloud.

You can download an Excel file with a list of all fixes and additions include the service pack  – Direct download

You can download the service pack from here: Or you can use Windows Update or WSUS to received